A financial safety net appears with the words – Press Release: EligibilityAdvocates Excels at Secondary Patient Eligibility Services

EligibilityAdvocates Excels at Secondary Patient Eligibility Services

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Press Release

EligibilityAdvocates Excels at Secondary Patient Eligibility Services

FOR IMMEDIATE RELEASE: May 25, 2022

Walnut Creek, CA:  EligibilityAdvocates excels at secondary patient eligibility services. These services maximize reimbursement efforts by providing healthcare organizations with a support team working behind their current primary eligibility vendor or in-house staff.

A financial safety net appears with the words – Press Release: EligibilityAdvocates Excels at Secondary Patient Eligibility Services

EligibilityAdvocates’ secondary patient eligibility services operate as a safety net for recovering all possible revenue opportunities.

With EligibilityAdvocates’ secondary patient eligibility services, clients can extend their resources through an ancillary team of third-party eligibility experts and gain access to EligibilityAdvocates’ exclusive technology solutions.

These solutions include the comprehensive patient screening tool AdvocatorAI which scrubs accounts against major clearinghouses, the real-time online reporting dashboard EA Pulse that provides full transparency of any account status at any time, and a secure online patient portal to increase patient engagement and facilitate communication with Patient Advocates.

Clients also have the option of utilizing a full-time or part-time Patient Advocate on site at outpatient locations and/or in the emergency department to meet with patients in person.

The secondary patient eligibility services function as a safety net for recovering all possible revenue, are non-intrusive to clients’ current processes, and are risk-free at a contingency-based price.

Jeff Woody, Chief Revenue Officer at EligibilityAdvocates, explained that partnering with the organization allows it to become an extension of your team, as opposed to a replacement:

“We empower our clients to fully leverage third-party funding sources for patient accounts – our team assists their own business offices and provides a safety net for opportunities that their primary vendors may miss.”

“Our eligibility services and technology ultimately support our clients and their patients by helping both parties not only financially, but in a very pragmatic way as well,” said Woody.

In addition to promoting the benefits of its secondary eligibility services, EligibilityAdvocates has launched a rural health campaign to highlight how its services improve healthcare access for rural patients and address challenges faced by rural healthcare facilities.

The company continues to offer on-site primary patient eligibility services along with off-site out-of-state Medicaid services for working complex claims.

To learn more, visit www.eligibilityadvocates.com where the “Services” dropdown on the navigation bar now features links to the Secondary Patient Eligibility Services page and Rural Health page.


About EligibilityAdvocates:


EligibilityAdvocates is a service solution specializing in third-party eligibility, designed to manage your self-pay population and reduce uncompensated care. We utilize real-time coverage verification, our comprehensive screening tool (AdvocatorAI), and expanded on-site coverage hours. We also offer complex claims support, disability specialists, and out-of-state Medicaid services through our experienced off-site business offices. Our complementary goals of promoting patient advocacy and improving your revenue cycle go hand-in-hand as we strive to create a healthier financial environment for your entire community. EligibilityAdvocates: Impacting Communities, One Patient at a Time.

Contact Information:


Name: Stephanie Salmich
Organization: HealthWare Systems
Address: 2205 Point Boulevard, Suite 160, Elgin, IL 60123
Phone: (847) 649-5100

A pregnant woman stands in a field and the blog title appears: Improving Healthcare Access for Rural Patients

Improving Healthcare Access for Rural Patients

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EligibilityAdvocates Blog

Improving Healthcare Access for Rural Patients

Posted on Thursday, February 24, 2022

Rural patients are still lacking insurance at a higher rate than non-rural patients.

Statistically, patients with inadequate health coverage may delay or forgo medical care due to financial concerns. This includes “underinsured” patients whose health plans can leave them with high out-of-pocket costs that they cannot afford to pay.

Rural patients face other barriers to healthcare access, which may include:

  • Living long distances from healthcare facilities/specialists.
  • Poverty.
  • Provider shortages.
  • Rural facility service cutbacks.
  • Rural hospital closures.

Unfortunately, the COVID-19 pandemic has exacerbated these issues for rural healthcare.

Hope for Rural Healthcare: Improving Healthcare Access for Rural Patients


A pregnant woman stands in a field and the blog title appears: Improving Healthcare Access for Rural Patients

Together, we can begin improving healthcare access for rural patients in your community.

Addressing potential financial issues for rural patients and their healthcare organizations can significantly improve healthcare access.

Our proprietary screening software, AdvocatorAI, can empower your employees to assist uninsured patients with identifying existing health coverage or alternate funding sources for their medical bills.

By doing so, you can drastically reduce or eliminate out-of-pocket medical expenses for your patients.

Most importantly, you can provide them with the peace of mind that health insurance or financial assistance brings so that monetary worries no longer inhibit them from accessing care.

Furthermore, you will reduce uncompensated care to improve your revenue cycle and better ensure you won’t have to cut back on services and your providers can continue serving your patients and community.

Why EligibilityAdvocates?


EligibilityAdvocates can help you improve healthcare access for rural patients by enhancing the financial outlook of your patients, your organization, and your community.

Here are just a few reasons to choose EligibilityAdvocates as your rural facility’s partner in patient eligibility services:

  • We operate as an extension of your team, not a replacement: We do not want to take jobs away from your community; we are here to assist your current team members by providing access to resources such as industry-leading technology, clearinghouses, and a support team at our business office for follow-up.
  • All accounts are worked: Our follow-up team works all accounts no matter the balance and all unlinked accounts are closed within 30 days, keeping your A/R days down.
  • Our state-of-the-art technology is designed to serve you and your patients: Utilizing AdvocatorAI, your staff can screen patients to find health coverage or program eligibility in real time while increasing patient engagement and supporting patient advocacy through financial counseling and assistance.
  • Our real-time online reporting platform provides account transparency: Drill down to account-specific detail at any time and easily download reports.
  • Don’t miss out on valuable out-of-state Medicaid reimbursement: We can bill and follow up on out-of-state Medicaid accounts on behalf of your facility and are experienced in all 50+ state Medicaid programs.
  • We believe in impacting communities, one patient at a time: Read our Community Impact Stories to learn how we are making a difference in the communities we serve.

Our complementary goals of promoting patient advocacy and protecting the financial viability of your rural facility go hand-in-hand. Let’s work together and empower your team to break down barriers to healthcare access.

Connect with us. Together, we can begin improving healthcare access for rural patients in your community.


By Stephanie Salmich