PATIENT ELIGIBILITY + ENROLLMENT

EligibilityAdvocates is an on-site patient eligibility screening and enrollment service that supports patient advocacy and reduces uncompensated care and A/R days. Our on-site patient advocates and workflow automation technology facilitate real-time scrubbing, eligibility screening, financial counseling, and collections.

EXPANDED ON-SITE COVERAGE
Including ED Staffing

Up to 24 hours / 7 days a week*

*based on peak analysis

INCREASED
Patient Engagement

Home visits, bedside and in-field advocacy increase conversion rates

HIGHER PERFORMANCE
Standards

EVERY account is worked across all areas - Inpatient, Outpatient, ED - and closed within 30 days

BEDSIDE SCREENING

Patient advocates are equipped with tablets and meet with the patient at bedside to initiate the screening process immediately.

  • Application forms produced electronically
  • All data captured is encrypted (at rest and in transit)
  • Intermediate saves – information delivered to process/workflow engine for analysis and follow-up

TECHNOLOGY-ENABLED
Advocates

Software providing real-time coverage discovery and program screening

FORMS AUTOMATION
Improves Efficiency

Eliminate handwritten applications while assuring privacy compliance

FULL TRANSPARENCY
In Real-Time

Client-specific reports with account alerts

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